I. Daily administrative affairs:

1, answer the phone to receive visits: answer the phone to use civilized language, language should be kind and concise, polite, and kind, to use civilized language for visitors, warm reception, to listen carefully to the visitor's narrative. If it is not resolved in a timely and effective manner, corresponding records should be made and follow-up implementation should be made.

2. Document production and file management: After document production and distribution, the content of the document should be communicated to the relevant departments and personnel that should be known, and the implementation should be supervised. After the documents are produced and sent, they should be sorted out and then filed as required. In principle, comprehensive files within the Group should be filed on a half-year cycle. The basic principles of group archives management are: unified leadership, hierarchical management; Maintain the integrity and security of files; To facilitate the effective use of archives by companies and society.

3, regular meeting organization and minutes: arrange the seating and speaking order of personnel according to the requirements, the speech should be short and concise, effective use of time, discuss substantive issues. All participants should set their mobile phones to the conference status.

4, vehicle use and management: improve the use of cars, rational use, reduce energy consumption. Official vehicles, group leaders participate in various business activities in the city, send cars to pick up; For out-of-town business trips, drop off at the train station or airport.

5. Daily system supervision: In the existing management mode, strengthen the implementation of administrative supervision, effectively implement administrative systems and supervision, timely adjust management methods and methods, and establish a harmonious working atmosphere and efficient operation of the work efficiency.

Ii. Administrative work:

1, system establishment and improvement: according to the actual situation of the company's development, formulate rules and regulations in line with the current situation of the enterprise, inform all departments and personnel, collect rationalization suggestions, and timely adjust and improve the development of the enterprise, so as to make the system more standardized and reasonable, improve the enforceability and effectiveness of the system, and practically improve the initiative and standardization of employees.

2. Department communication and personnel coordination: understand the recent work priorities, business points and management ideas. Accurately understand the intention of the company's leaders, and do a good job of the work issued by the above situation. Communicate with other department staff in a proactive and humble manner and keep abreast of the business as much as possible

Third, external communication

1, partner (customer) communication: pay attention to multiple parties to understand business related affairs, so as to accurately understand each other's intentions, help effective communication and communication, but pay attention to the interests of the company when dealing with affairs.

2, pay attention to the exchange of gifts: holiday gifts, greeting cards, etc., in important festivals, should be in consultation with leaders, gifts or congratulatory letters in a timely manner, to maintain friendly relations with partners.

Iv. Administrative logistics

1. Material procurement

2. Material management and distribution

3. Management cost control